jili36 Privacy Policy

1. Who We Are

This Privacy Policy is issued by jili36 ("jili36," "we," "us," or "our"), the operator of the online gaming platform accessible at jili36.app. jili36 acts as the personal information controller in respect of the personal data collected from players and visitors to the Platform, as defined under Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines.

jili36 operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to handling all personal data in a manner consistent with the principles of transparency, legitimate purpose, and proportionality as required by Philippine data privacy law.

2. Personal Data We Collect

jili36 collects personal data from you in the following categories, depending on how you interact with the Platform:

• Registration Data: Full legal name, date of birth, nationality, residential address, email address, and mobile number provided when you create a jili36 account.
• Identity Verification Data: Copies of government-issued identification documents (e.g., Philippine passport, driver's license, PhilSys national ID, SSS/GSIS ID), selfie photographs, and proof of address documents submitted for KYC (Know Your Customer) verification.
• Financial Data: GCash account details, PayMaya/Maya account details, bank account numbers, and transaction history associated with deposits and withdrawals on jili36. jili36 does not store full payment card numbers.
• Gaming Activity Data: Game session logs, wager amounts, win/loss records, bonus usage, and responsible gaming tool settings associated with your jili36 account.
• Technical Data: IP address, device type, operating system, browser type and version, session timestamps, and geolocation data (country/region level) collected automatically when you access the Platform.
• Communications Data: Records of your interactions with jili36 customer support, including live chat transcripts, email correspondence, and support ticket history.
• Marketing Preferences: Your opt-in or opt-out status for promotional communications from jili36, and your engagement with marketing messages (open rates, click-through data).

jili36 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

3. How We Use Your Personal Data

jili36 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your jili36 account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to jili36 games, process your deposits and withdrawals, credit bonuses to your account, and deliver customer support.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160 (Anti-Money Laundering Act), and other applicable Philippine laws and regulations. This includes reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the jili36 Platform.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and comply with PAGCOR's responsible gaming guidelines.
• Platform Improvement: To analyze aggregated usage data, identify technical issues, and improve the performance, features, and user experience of the jili36 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw consent at any time.

4. Legal Basis for Processing

jili36 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the jili36 Terms & Conditions, including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for jili36's legitimate interests in fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jili36 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Service Providers: Third-party vendors who assist jili36 in operating the Platform, including payment processors (GCash, PayMaya/Maya, banking partners), identity verification providers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process personal data only on jili36's instructions and in compliance with applicable data privacy law.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, regulation, or court order.
• Game Providers: Third-party game developers and live dealer studios whose games are available on the jili36 Platform may receive limited technical data (such as session tokens) necessary to deliver their games. These providers do not receive your full personal profile.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jili36's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6. International Data Transfers

Some of jili36's service providers and game partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jili36 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on cross-border data transfers.

jili36 will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

7. Data Retention

jili36 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity verification data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing preference data is retained until you withdraw consent or close your account, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jili36's data disposal procedures.

8. Security Measures

jili36 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• All data in transit between your device and jili36 servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Sensitive data stored on jili36 servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted to authorized jili36 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• jili36 conducts regular security assessments, vulnerability scans, and penetration testing of its Platform infrastructure.
• All jili36 employees and contractors with access to personal data are subject to confidentiality obligations and receive regular data privacy and security training.
• jili36 maintains an incident response plan to detect, contain, and notify affected individuals and the National Privacy Commission of any personal data breach within the timeframes required by the Data Privacy Act.

While jili36 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jili36 account credentials and for notifying jili36 immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

jili36 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your jili36 account and security cookies that help detect fraudulent activity. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations. Disabling these cookies may affect your experience on the Platform.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the jili36 Platform — such as which games are most popular and where players encounter technical issues. This data helps jili36 improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content to you on the jili36 Platform, based on your gaming activity and preferences. These cookies are only set where you have provided consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili36 Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by jili36:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and shared — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jili36 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jili36 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili36's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jili36's legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili36 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact jili36's Data Protection Officer using the contact details provided in Section 13 of this Policy. jili36 will respond to all verified data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

Please note that certain rights are subject to limitations where jili36 is required to retain or process your data to comply with legal obligations, including PAGCOR licensing conditions and AML requirements.

11. Children & Minors

The jili36 Platform is strictly intended for individuals aged 21 years and older, in accordance with PAGCOR regulations governing online gaming in the Philippines. jili36 does not knowingly collect personal data from individuals under the age of 21.

If jili36 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and report the incident to PAGCOR as required by our licensing conditions.

If you are a parent or guardian and believe that a minor has registered for a jili36 account using your details or their own, please contact jili36 customer support immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

jili36 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, jili36 will notify registered players via the email address or mobile number on file at least seven (7) days before the changes take effect.

The "Last updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how jili36 protects your personal data. Your continued use of the jili36 Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jili36's data processing practices, please contact our Data Protection Officer (DPO):

• Email: [email protected] (plain text — not a clickable link)
• General Support: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the jili36 Platform
• Response time: Within 15 business days for data privacy requests; within 24 hours for general support queries

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jili36's response to your data privacy concern.